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Effective 8 October 2026

Privacy Policy

This policy describes the personal data InfyGrid may receive, why it is used, when it may be shared, and the choices available to you.

Scope

This Privacy Policy explains how InfyGrid collects and uses personal data when you visit this website, contact us, request information, or engage with us about software development, automation, SEO, or related services.

A separate proposal, statement of work, or client agreement may contain additional terms relevant to a particular project. Where those terms apply, they should be read together with this policy.

Information we collect

We collect information that you choose to provide when you contact us by email or communicate with us about a project.

  • Your name, email address, telephone number, job title, and organisation details.
  • Information about your project, business requirements, current systems, budget, timing, and intended outcomes.
  • Messages, documents, and other material you send during an enquiry or working relationship.
  • Standard technical information made available by your browser or our website provider, such as IP address, browser type, device type, referring page, pages requested, and date and time of access.

How we use information

  • To respond to enquiries and communicate about potential or active work.
  • To understand requirements, prepare proposals, and provide agreed services.
  • To manage project, billing, accounting, and business records.
  • To review and improve the content and operation of this website.
  • To meet obligations under applicable law or respond to a lawful request.

Basis for using personal data

Depending on the circumstances, we use personal data with your consent, to take steps requested before entering an agreement, to perform an agreement, to meet a legal obligation, or for another lawful purpose available under applicable law.

You may withdraw consent where consent is the basis for use. Withdrawal does not affect use that occurred before the request and may not apply where another lawful basis remains available.

When information may be shared

We do not sell or rent personal data. Information may be shared only where reasonably required for the purposes described in this policy.

  • With website hosting, email, software, accounting, or professional service providers supporting our operations.
  • With project collaborators where their involvement is required and appropriate for the agreed work.
  • With public authorities, regulators, courts, or advisers where required by law or a valid legal process.
  • As part of a merger, reorganisation, sale, or transfer involving all or part of the business.

Processing outside India

Some service providers may process information in countries outside India. Where this occurs, we handle the arrangement in accordance with applicable law and any restrictions that apply to the transfer.

How long information is retained

We retain personal data only for as long as reasonably required for the enquiry, working relationship, record-keeping, accounting, dispute handling, or applicable legal requirement. Retention periods may vary according to the nature of the information and the purpose for which it was collected.

Your choices and requests

Subject to applicable law, you may ask for information about the personal data we hold about you, request correction or completion, request deletion, withdraw consent where relevant, or raise a grievance about our handling of your data.

Send a request to [email protected] with enough detail for us to understand and respond. We may ask for information reasonably needed to confirm the request.

Children

This website and our services are intended for business users and are not directed to individuals under 18 years of age. We do not knowingly request personal data from children through this website.

External links

This website may link to websites or services operated by other organisations. Their handling of personal data is governed by their own notices and terms, not this policy.

Changes to this policy

We may update this policy when our website, services, or legal obligations change. The effective date shown at the top of this page identifies the current version.

Contact and grievances

For questions, requests, or grievances relating to this policy or personal data handled by InfyGrid, contact [email protected]. Please include a clear description of the matter so it can be reviewed and answered.